Delete your Shiny Pokes account

You do not need to ask anyone. Deletion is a button in Settings, on the website and in both apps.

1. Sign in to the iOS app, the Android app, or shinypokes.com.
2. Open Settings from the menu, or from your profile picture in the top right.
3. Choose the Delete account tab.
4. Press Delete account and confirm. The account is removed right away and you are signed out.

If you would rather download a copy of your data first, use Download my data on the Account tab of Settings. It gives you everything as a JSON file.

If you cannot sign in, email privacy@shinypokes.com from the address on your account, or include the Google or Discord account you signed in with and your username. Deletion requests are handled within 7 days, usually much sooner. You get one reply confirming it is done.

Everything tied to the account, immediately and permanently:

• Your account, username, display name, email address and sign-in links.
• Your profile, bio and avatar.
• All hunts, catches, planned hunts, encounter counts and timers.
• Catch photos and every other image you uploaded, including screenshots sent to support or with a bug report.
• Your chat messages, mentions and poll votes.
• Your support messages.
• Bug reports, feature ideas and event suggestions you submitted.
• Push notification tokens for your devices.
• Settings, hunter level progress, awards and your blocked list.

If you signed in with Apple, the app's access to your Apple ID is revoked when you delete the account, so it no longer appears under Sign in with Apple in your Apple ID settings.

Once deleted, your public hunter page and shared catch links stop working. This cannot be undone.

• Backups. The database is backed up nightly and each backup is kept for 14 days, then discarded. Your data falls out of every backup within 14 days of deletion. Backups are only ever used to recover from a failure, never to restore an individual account.
• Server logs. Web server request logs, which contain IP addresses but no account data, are kept for a limited time for security and troubleshooting, then rotated out.
• Nothing else. No analytics profile, no advertising data, and nothing is shared with or sold to anyone.

Deleting your Shiny Pokes account does not affect your Google, Discord or Apple account. It only removes the link between them and Shiny Pokes.